Zano Bros. of Brooklyn – Online Ordering

Last updated: 01/01/20026

These Terms and Conditions govern the use of the Zano Bros. of Brooklyn website and online ordering system (“Service”). By placing an order through our website, you agree to the terms outlined below.

1. Business Information

Zano Bros. of Brooklyn
360 N Main St
Waretown, NJ 08758
Phone: (609) 660-0432

2. Online Orders

By placing an order through our website, you confirm that:

  • You are at least 18 years of age or have permission from a parent/guardian.
  • All information provided (name, phone, email, delivery address, etc.) is accurate.
  • You understand that online orders are prepared immediately after submission.

Once an order is submitted and confirmed, it cannot be canceled or modified unless approved by management.

3. Pricing and Payments

  • All prices listed are in U.S. Dollars (USD).
  • Prices are subject to change without notice.
  • Taxes and applicable fees are added at checkout.
  • Payment must be completed before the order is prepared (unless otherwise agreed).

We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or technical issues.

4. Refunds and Cancellations

Due to the nature of freshly prepared food:

  • All food sales are final.
  • Refunds are not guaranteed and are handled on a case-by-case basis.
  • If there is an issue with your order (missing item, incorrect item, quality concern), please contact us immediately upon pickup or delivery.

We may offer store credit, replacement, or refund at management’s discretion.

5. Pickup and Delivery

  • Pickup times are estimates and may vary during peak hours.
  • Delivery times are estimates and are not guaranteed.
  • Customers are responsible for providing accurate delivery information.
  • Zano Bros. is not responsible for failed deliveries due to incorrect addresses or unreachable customers.

If no one is available to receive the order at delivery, the order may be considered completed and non-refundable.

6. Food Allergies and Dietary Restrictions

Our kitchen handles common allergens, including (but not limited to):
dairy, gluten, eggs, nuts, shellfish, and soy.

While we take reasonable precautions, we cannot guarantee a completely allergen-free environment. Customers are responsible for notifying us of allergies before placing an order.

7. Promotions and Discounts

  • Promotions, coupons, and discounts cannot be combined unless stated otherwise.
  • We reserve the right to modify or discontinue promotions at any time.
  • Online pricing and in-store pricing may differ.

8. Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to disrupt the website’s functionality
  • Attempt to access restricted areas or systems

We reserve the right to block access to users who misuse the site.

9. Intellectual Property

All content on this website (text, logo, images, menu descriptions, branding) is the property of Zano Bros. of Brooklyn and may not be copied or used without written permission.

10. Limitation of Liability

Zano Bros. of Brooklyn is not liable for:

  • Delays due to traffic, weather, or third-party delivery services
  • Temporary website downtime
  • Allergic reactions where proper disclosure was not provided
  • Indirect or incidental damages related to use of our website or services

11. Changes to These Terms

We may update these Terms and Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.

12. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Phone: (609) 660-0432
Address: 360 N Main St, Waretown, NJ 08758